Privacy Policy
Introduction
Welcome to Quirk Design & Build (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, quirkdesignandbuild.co.uk (the “Site”).
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Site, you acknowledge and agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect and process the following types of information:
Personal Information
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Contact Information: Name, email address, telephone number and postal address.
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Project Information: Details relating to your design and build project, including specifications, requirements, timelines and preferences.
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Enquiry Information: Information submitted through contact forms, appointment requests, surveys or direct communications with us.
Non-Personal Information
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Technical Data: IP address, browser type, operating system, device information, referring websites, access times and pages viewed.
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Usage Data: Information about how you interact with our website, including pages visited, time spent on the Site and navigation paths.
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Cookie Data: Information collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:-
To provide and manage the services you request.
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To respond to enquiries and provide customer support.
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To arrange consultations, appointments and project discussions.
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To communicate updates relating to our services.
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To improve our website, services and customer experience.
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To monitor website performance and visitor engagement.
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To measure the effectiveness of our marketing and advertising campaigns.
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To comply with legal, regulatory and contractual obligations.
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To prevent fraud, misuse and unauthorised access to our systems.
Advertising, Analytics and Marketing
We may use third-party services, including Google Analytics and Google Ads, to better understand how visitors use our website and to improve our marketing activities. These services may collect information about your interaction with our website through cookies, mobile advertising identifiers and similar technologies. We may use this information to:-
Measure the effectiveness of advertising campaigns.
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Track enquiries and conversions generated through advertising.
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Analyse website traffic and visitor behaviour.
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Improve the relevance of our marketing activities.
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Deliver personalised and non-personalised advertisements.
Personalised Advertising and Remarketing
We may use advertising features provided by Google and other advertising platforms to display relevant advertisements to users who have previously visited our website. This process, often referred to as remarketing or retargeting, allows advertisements relating to our services to be displayed on other websites, search engines and online platforms. By accepting advertising cookies through our consent management system, you consent to the use of your personal data for ad personalisation purposes. This may include the use of:-
Cookies.
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Mobile advertising identifiers.
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Website interaction data.
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Browsing activity related to visits to our website.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:Service Providers
Third-party companies that perform services on our behalf, including website hosting, analytics, customer relationship management, marketing and communication services.Business Partners
Trusted suppliers and professional partners who assist us in delivering our services or supporting our business operations.Advertising and Analytics Providers
Third-party providers, including Google, that help us analyse website usage, measure advertising performance and deliver personalised or non-personalised advertising.Legal Requirements
Where required by law, regulation, court order or legal process, or where necessary to protect our rights, property, safety, customers or others.Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyse performance and support marketing activities. Cookies are small text files stored on your device when you visit a website. We use the following categories of cookies:Essential Cookies
Required for the operation and security of the website.Analytics Cookies
Used to understand how visitors use our website and to help improve performance and user experience.Functional Cookies
Used to remember preferences and enhance website functionality.Advertising and Marketing Cookies
Used to measure advertising performance, track conversions and support marketing activities.Remarketing Cookies
Used by advertising platforms such as Google Ads to display relevant advertisements to users who have previously visited our website. These cookies may collect information about your browsing activity and interactions with our website. You can manage or withdraw your consent to non-essential cookies through our cookie consent banner or by adjusting your browser settings.Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. While we take appropriate precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes and enforce our agreements.Your Rights
Depending on your location and applicable data protection laws, you may have the right to:-
Access your personal information.
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Correct inaccurate or incomplete information.
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Request deletion of your personal information.
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Restrict or object to certain processing activities.
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Withdraw consent previously provided.
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Request a copy of your personal information.
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Lodge a complaint with the Information Commissioner’s Office (ICO) or another relevant supervisory authority.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices or policies of those websites. We encourage users to review the privacy policies of any third-party sites they visit.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or regulatory obligations. Any updates will be published on this page and will become effective immediately upon posting.Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us:Quirk Design & Build
Unit 15, Goulds Farm
Shalford Road
Rayne
Braintree
Essex
CM77 6DF
Email: info@quirkdesignandbuild.co.uk
Telephone: 01376 526617
Thank you for choosing Quirk Design & Build. We appreciate your trust and remain committed to protecting your privacy and handling your personal information responsibly.